Isaac
Years ago
Funny Locked: Dear Sixers, try this...
Dear Sixers,
You have got however many people now covering marketing at the club yet sponsors boxes (courtside and upper) are not full and the atmosphere is below its best. I don't doubt that everyone here wants the crowd to improve and tickets to be in demand.
I had hoped that the off-season would've allowed for preparation of new ideas, but can appreciate that budgets are slim.
Here's one of my suggestions:
Put up a promo, news item and forum topic on your site calling for passionate fans with creative ideas. Not just one of those things; do all three. Send me the info and I'll do the same on this site. Maybe call KG and Cornesy and explain the deal to them too.
Ask that fans who think they've got some ideas submit a page (fax, mail, email) about themselves -- who they are, how they got into the Sixers, what they do (study, work, unemployed, etc) and maybe something like "How would you best market the Sixers with only $20 and 24 hours?"
Based on submissions, select around 15 people with a decent coverage of audience types(male/female, players/non-players, parents/singles, backgrounds, etc) who can spare a couple of hours a week and get in touch with them. You'll be able to cull a number of people from suggestions that are questionable or that do not understand the confines (i.e., "I'd put an ad on TV with my $20").
Select a time that is convenient for the majority and get them in to the boardroom at the Dome. Give them a name (Sixers Street Team, Sixers Round Table, whatever).
Order in pizza and/or chinese takeaway plus drinks. If everyone's over 18, throw in a bit of wine/beer (not too much) to ease people into contributing without going overboard. Make it fun as well as useful. Have, on hand, loads of pens and paper, whiteboards and that kind of thing. Encourage people to write down ideas they even think are stupid or impossible rather than hold it in. You miss every shot that you don't take after all. Run the group through a bunch of topics, budgets, situations and get them to brainstorm. Things like:
- how to sell more tickets
- what are the best things about Sixers' games and how to show that to newbies
- how to increase awareness of the Sixers from the team and the venue to the games and the league
- ideas that work well within a limited/non-existent budget
- how to find out what fans think and use that to give them what they want
Avoid having heavy-handed marketing types in there who could intimidate contributors. Maybe just have one or two people in there representing the club to guide discussion but do more steering than controlling.
Make sure, though, that these people are aware that they are not direct representatives of the club. Obviously ensure that all ideas are approved by the club before being actioned.
Assess each idea for cost range, time investment and potential results. Select the best and archive the rest. Obviously lean towards those that give results with minimum investment (trading tickets, player appearances, sponsor products rather than brutal cash outlay). You're not necessarily looking for big deal-makers (you're paying those people already, right?) but fresh minds with ideas that expand your word-of-mouth potential.
Finish each meeting with an allocation of tasks for those involved to work through. Nothing unfairly involving for volunteers though; save bigger asks for your paid staff. For the volunteers, I'm thinking of things like three of them calling Cornesy to discuss the team's chances next game, or actively seeding topics on a forum, or reviewing data from a survey, or helping to write a "Welcome to your first basketball game" package, and so on.
Meet weekly and for each week that a participant remains involved, reward them with a few tickets to the next game that they can share with friends or family (or themselves should they not already have tickets).
If possible, get one of the players (new one each week?) in for the round table to listen in. "Yes, I'd be happy to spare an hour next fortnight to walk down Rundle Mall handing out invitations with you." or "We actually have training that morning, but what about if it was the following afternoon?"
Give it a shot. I'll run it if you don't have the time, with any actionable ideas approved by the club before proceeding. I'll offer my boardroom for meetings if the Dome is busy or inconvenient. I'll submit my application with no expectation of tickets in exchange. I talk to people all the time who would be superb candidates for this.
Put in the effort, approach it optimistically, and I bet you'll be rewarded.
(Optional extra: pick the best performer at the end of the season, and hire them part-time.)
Isaac