Over several years they have done everything possible to put themselves in a position to succeed.
The Wildcats are run like a successful business, not a sports club gasping for air. This really ramped up when Bendat bought in and when Nick Marvin was hired to run the club as a business.
NBL clubs cannot be run with the 'build it and they will come' mentality. You need to be active in the community, get out to schools, shopping centres, basketball camps, whatever and if you get a handful of kids to go home and say "I want to go watch the Wildcats play basketball" then you are on the way. This doesn't cost anything but time.
2 kids to the game with 2 parents = 4 bums in seats, now sell them the product again, even though they have already paid, to keep them coming back.
Once you get them to a game you need to capture their imagination and attention. Winning helps alot, but if you have done all you can to try and achieve that, look else where for game night interaction, especially with the kids. One of my most clear memories of going to Wildcats games as a kid was not the GF victory in 95 but the time during the 96 season when I was picked out of the crowd as a "best dressed fan" and I got to go out onto the court and I almost won a bike (stupid cute young girl, the bike was too big for her anyway..). Things like this dont just sell a couple tickets but have turned me into a paying member for decades even though my parents stopped buying my ticket many years ago.
When stuff like the slingshots and t-shirt guns come out people pay more attention to that than the game sometimes, you see middle age men out of their seats jumping up down to try and grab a shirt that's probably 2 sizes too small for them.
If I could change one thing about game night presentation it would be the DJ, I know this is a common theme among most fans. I think the music should be background music, dont get rid of it completely but have no lyrics during game play. The beat should be enough to fill in the silence when chants aren't happening. And not every single play needs a chant or music. Less is more; start of quarters, yeah, close games, yeah. But in between at least 50% of plays should be left without either, unless the crowd starts a chant without the aide of the DJ.
Apart from the competitions and distractions during game breaks everything is run professionally which should appeal to the older people. Staff in uniform, members post game function, merchandise for sale in multiple locations, Nick Marvin walking around in a suit who is very approachable if you want to say hello.
Money helps but is wasted without effort and direction.